Returns and Exchange Policy

At V-Guard Industries Limited, we strive to ensure your complete satisfaction with our home appliances and electrical solutions. If you are not entirely satisfied with your purchase, our streamlined return process ensures a quick and hassle-free resolution within 10 days of delivery.

Return Process

• 1.
  Initiate Request

  Log in to your V-Guard account and navigate to the 'My Orders' section to select the item you wish to return and provide a reason.

• 2.
  Quality Verification

  Ensure the product is unused, in its original packaging, and includes all manuals, accessories, and warranty cards provided at the time of delivery.

• 3.
  Schedule Pickup

  Once your request is approved, our logistics partner will visit your location to collect the item after a basic physical inspection.

• 4.
  Refund Processing

  Following a successful quality check at our warehouse, your refund will be initiated to the original payment method within 7-10 business days.