Frequently Asked Questions
Everything you need to know about V-Guard products, orders, and support.
How can I track my order status?
Once your order is dispatched, you will receive a tracking link via SMS and email. You can also track your shipment directly through the 'My Orders' section on our website using your order ID.
What is V-Guard's return and replacement policy?
We offer a 7-day return policy for products that are received in a damaged condition or have manufacturing defects. Please ensure the product is unused and includes all original packaging and accessories.
How do I register my product for warranty?
You can register your product for warranty by visiting our official website's 'Warranty Registration' page. You will need to upload your purchase invoice and provide the product serial number.
Does V-Guard provide installation services for home appliances?
Yes, for products like Water Heaters, Air Purifiers, and Solar Water Heaters, we provide professional installation. You can book an installation request through our customer care helpline or our mobile app.
What payment methods are accepted on the online store?
We accept a wide range of payment options including Credit/Debit Cards, Net Banking, UPI, and popular digital wallets. EMI options are also available on selected bank cards.
How can I find a V-Guard authorized service center near me?
You can use the 'Service Center Locator' tool on our website. Simply enter your pin code or city name to find the nearest authorized service facility for repairs and maintenance.